Building Service Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern the provision of building and construction services by Arron Bennett Building Contractors ("we", "us", "our"). By engaging our services, you ("the Client") agree to be bound by these Terms.

2. Definitions

• "Company", "we", "us", "our": Refers to Arron Bennett Building Contractors
• "Client", "you", "your": Refers to the person or entity engaging our services
• "Services": Building, construction, renovation, and related services we provide
• "Project": The specific work to be undertaken as agreed in writing
• "Quote": The estimated cost of services provided to you

3. Services

3.1 Scope of Services

We provide building and construction services including but not limited to:

• Extensions and renovations
• New builds
• Roofing and structural work
• General building maintenance
• Project management

3.2 Quotations

All quotations are valid for 30 days from the date of issue unless otherwise stated. Quotations are based on the information provided by the client at the time of request. Any changes to the project scope may result in revised pricing.

3.3 Acceptance of Quote

A contract is formed when you accept our written quotation. Acceptance can be confirmed by:

• Signing and returning the quotation
• Written confirmation via email
• Payment of the initial deposit

4. Payment Terms

4.1 Deposits

A deposit may be required before work commences. The deposit amount will be specified in your quotation and is typically between 10-30% of the total project cost.

4.2 Stage Payments

For larger projects, payments may be staged according to project milestones as outlined in your contract. All stage payments must be made before the next phase of work begins.

4.3 Final Payment

Final payment is due upon completion of the project and your satisfaction with the work. Retention may be held as specified in the contract for a specified period.

4.4 Late Payment

Late payments may incur interest charges as permitted by the Late Payment of Commercial Debts (Interest) Act 1998. We reserve the right to suspend work if payments are not received as agreed.

5. Client Responsibilities

The client agrees to:

• Provide accurate information about the project requirements
• Obtain and provide necessary permissions and permits
• Ensure access to the site during working hours
• Remove or protect valuable items before work commences
• Provide utilities (water, electricity) as required
• Make prompt decisions on materials and specifications

6. Our Responsibilities

We commit to:

• Complete work to a professional standard
• Comply with all relevant building regulations
• Maintain appropriate insurance coverage
• Work within agreed timescales where reasonably possible
• Leave the site clean and tidy at the end of each working day
• Minimize disruption to your property

7. Project Timelines

7.1 Start and Completion Dates

While we aim to meet all agreed timescales, completion dates are estimates and may be affected by:

• Weather conditions
• Material availability
• Discovery of unforeseen structural issues
• Changes to project scope
• Delays in obtaining client decisions or approvals

7.2 Delays

We will notify you promptly of any anticipated delays. We are not liable for delays beyond our reasonable control.

8. Variations and Changes

Any changes to the agreed project scope must be confirmed in writing. Variations may affect the project cost and timeline. We will provide a written quote for any additional work before proceeding.

9. Materials and Workmanship

9.1 Materials

Unless otherwise agreed, we will select appropriate materials for your project. You have the right to approve materials before installation. Alternative material choices may affect the project cost.

9.2 Existing Structures

We are not liable for the condition of existing structures unless specifically agreed in writing. Hidden defects discovered during work may require additional work and cost.

10. Guarantees and Warranties

10.1 Workmanship Guarantee

We guarantee our workmanship for a period specified in your contract (typically 12 months from completion). This guarantee covers defects resulting from poor workmanship but does not cover:

• Normal wear and tear
• Damage caused by the client or third parties
• Failure to maintain the work properly
• Defects in materials supplied by the client

10.2 Manufacturer Warranties

Materials and products are covered by manufacturer warranties where applicable. We will provide warranty documentation upon completion.

11. Insurance and Liability

11.1 Public Liability Insurance

We maintain appropriate public liability insurance. We are liable for damage to your property caused by our negligence during the course of our work.

11.2 Limitation of Liability

Our total liability under these Terms shall not exceed the total contract value. We are not liable for:

• Indirect or consequential losses
• Loss of profits or business
• Damage caused by third parties
• Pre-existing defects not identified at the survey stage

12. Health and Safety

We maintain high health and safety standards on all projects. We comply with relevant legislation including the Construction (Design and Management) Regulations 2015.

13. Cancellation and Termination

13.1 Client Cancellation

You may cancel the contract before work commences with written notice. If materials have been ordered, you may be charged for these costs plus an administration fee.

13.2 Our Right to Terminate

We reserve the right to terminate the contract if:

• Payments are not made as agreed
• Site access is denied
• The client breaches these Terms
• Circumstances make it impossible to continue work safely

14. Complaints and Disputes

14.1 Complaint Procedure

If you have any concerns about our work, please contact us immediately. We aim to resolve all complaints amicably and promptly.

14.2 Dispute Resolution

In the event of a dispute, we encourage resolution through negotiation or mediation before pursuing legal action.

15. Data Protection

We process your personal data in accordance with UK data protection legislation. Please refer to our Privacy Policy for full details on how we handle your information.

16. Intellectual Property

Any designs, plans, or documentation we create remain our intellectual property unless otherwise agreed in writing. You have a license to use these for the specific project only.

17. Subcontractors

We may use qualified subcontractors for specialist work. We remain responsible for all work carried out by subcontractors on your project.

18. Force Majeure

We are not liable for failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or government restrictions.

19. Entire Agreement

These Terms, together with any written quotation and contract, constitute the entire agreement between us. Any verbal representations made are not binding unless confirmed in writing.

20. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

21. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. New projects will be subject to the terms in effect at the time of contract signing.

22. Contact Information

For questions about these Building Service Terms, please contact us:

• Email: enquiries@arronbennettbuilding.co.uk
• Phone: 07773 463383
• Address: Cornwall, United Kingdom